Terms of Service

Last updated: August 9, 2025

1. Scope

These Terms of Service apply to all purchases made through our online store lichtdekor.com by consumers and businesses within the European Union.

A consumer is any natural person who enters into a transaction for purposes that are predominantly outside their trade, business, or profession. A business is a legal or natural person acting in the course of their commercial or professional activity.

2. Contracting Party

Hola Scaling Sociedad Limitada
Calle Franchy Roca 5, 3º, OFICINA 16
35007 Las Palmas, Spain
Email: info@lichtdekor.com
Phone: +44 7400 488668

3. Conclusion of Contract

The product descriptions in our online store are binding offers. By placing an order via the checkout process and clicking the “Complete Order” button, you accept our offer, and a contract is formed. You will receive an order confirmation by email immediately after placing the order.

4. Prices and Payment

All prices shown on our website are final prices in euros, including applicable VAT. Shipping costs, if any, will be displayed separately during checkout.

We accept the payment methods displayed on our website, including credit/debit card, PayPal, Klarna, Apple Pay, Google Pay, and Shop Pay. Payment is due immediately upon conclusion of the contract.

5. Delivery

We deliver within the Netherlands and other EU countries, unless otherwise stated. Delivery times are stated on the respective product pages.

If a product is not available at the time of ordering, we will inform you immediately. In such a case, we reserve the right to withdraw from the contract, and any payments already made will be refunded promptly.

6. Right of Withdrawal

Consumers have a statutory right of withdrawal of 14 days from the day they receive their goods. Details are provided in our Return & Refund Policy.

7. Retention of Title

The goods remain our property until full payment has been received.

8. Warranty and Liability

Statutory warranty rights apply. If the delivered goods are defective, you are entitled to statutory rights, including repair, replacement, or a refund.

We are not liable for any damages resulting from improper use, normal wear and tear, or failure to follow installation instructions.

9. Applicable Law

These Terms of Service are governed by the laws of the Netherlands, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). Mandatory provisions of the country in which you have your habitual residence remain unaffected.

10. Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.

11. Contact